Matter DueThe tools behind deadline control.
From firm-wide visibility to automated reminders and audit-ready reporting, Matter Due gives your team the tools to manage deadlines from one place.
Every deadline starts as a matter, not a sticky note.
Add a case, set its deadlines, and assign a caseworker — Matter Due tracks it end to end. Nothing depends on someone remembering to check a spreadsheet.
Log the matter
Add cases and deadlines, each owned by a named caseworker. Moving over from a spreadsheet takes an afternoon, not a quarter — and we'll sit with you for the first batch if your list is long.
Set the schedule
Use the firm's reminder schedule, or override the cadence for the one deadline that needs closer attention.
Let the system run
Reminders, escalation, the dashboard and every screen all read from the same record — nothing is re-entered twice.
See risk before it becomes a missed deadline.
However many matters your firm is carrying, every open deadline rolls into one view — grouped by urgency, filterable by caseworker, and switchable between the whole firm and just your own list. A deadline drifting toward "at risk" surfaces on its own, before anyone has to go looking for it.
- Active, Due this week, Overdue, At risk — four tiles that double as one-click filters on the deadlines table.
- All / Mine — the whole firm's workload, or just the deadlines assigned to you.
- Automatically grouped into Overdue, This week, Later — no manual sorting, ever.
- Runs in your phone's browser too — no app to install, same login.
Reminders that adapt to the deadline — and escalate when they're ignored.
Every firm sets its own reminder schedule — the classic 14, 7 and 1 day reminders, or timing of your own. A single deadline that needs closer attention can have its own schedule, without changing anything for everyone else. If it's still open once it's overdue, it goes straight to a manager. Reminders go to the caseworker who owns the deadline — never to your clients.
- Email on every plan; SMS and WhatsApp configured on Gold and Premium, on your own Twilio account.
- Firm-wide schedule, with a per-deadline override for the one case that needs closer attention.
- Still open once it's overdue? It escalates straight to a manager.
Matter Due keeps a record of deadline status, reminders and escalation, giving your firm a clear history of what happened — not just what should have happened. A reminder that's due is tracked until it's confirmed sent, so a send that can't be confirmed is escalated to a person rather than quietly dropped, and nothing is ever sent twice.
The board is one output of the system — not the whole product.
Pair as many screens as your offices need, with no per-screen limit. Each one runs its own layout, theme and privacy level, so a screen in reception can show less than the one in the caseworkers' room.
Layout & theme
Grouped by caseworker, or a single scrolling list — dark or light, matched to the room it's mounted in. Set per screen.
Full, Standard or Private
Redaction happens on the server, so a Private screen never receives the client's name at all — a screen in reception can show far less than one in a staff-only room.
Any screen with a browser
Runs on a TV with a streaming device, a monitor, or anything else that can open a web page — see pricing for the device we've tested.
Every reminder and every deadline, in a spreadsheet you can actually use.
Reminder history and deadline status, filterable by date range, caseworker, status and channel — then exported as a real .xlsx workbook, not a CSV dump, with reminders, overdue and completed deadlines on separate sheets.
- Reminder history — sent, confirmed or escalated, per channel.
- Deadline status — overdue and completed, in one report.
- One click to a downloadable spreadsheet, filtered the same way as the screen.
| Deadline | Channel | Status |
|---|---|---|
| Smith v Jones — Defence | Confirmed | |
| Patel adoption — Filing | SMS | Confirmed |
| Okafor probate — Accounts | Escalated |
Give the team exactly the access they need, no more.
Owners and admins run the whole firm. Members get the admin app for their own casework, and can be individually switched on for Reports, Screens or Team — so a caseworker sees the reporting they need without being handed the whole back office.
- Three roles: Owner, Admin, Member.
- Per-member access to Reports, Screens and Team.
- Billing, account, data export and deletion controls live with the owner.
- Support and feature requests, answered by a person, from inside the app.