Matter DueEverything your team needs to stay on top of deadlines.
From deadline ownership and reminders to management visibility and reporting, Matter Due gives your firm a focused operational layer for work that cannot be missed.
Visibility
See what is coming before it becomes urgent.
Everyone sees what's coming. Upcoming deadlines stay in one place — on every dashboard and on the office TV — so important work is spotted before the final day arrives.
- Deadlines grouped automatically into Overdue, This week and Later.
- An office deadline board on any TV or monitor with a browser — as many screens as your offices need.
- Full, Standard or Private detail per screen, so the one in reception can hide client names.
Ownership
Every deadline has someone responsible.
No more “I thought you had it.” Each deadline has one named owner, so everyone knows which work is theirs — and managers can see where it sits.
- A named owner on every deadline.
- All or Mine — the whole firm's workload, or just your own.
- Works in your phone's browser — no app to install.
Reminders & escalation
Give important deadlines more than one chance to be noticed.
Reminders go out automatically — up to 10 for each deadline, on a schedule your firm sets once — on every channel you switch on: email, SMS and WhatsApp. And if a deadline is still open once it's overdue, the manager knows.
- Up to 10 reminders per deadline — 14, 7 and 1 day before by default, or your own timing, from minutes to days.
- A deadline that needs closer attention can have its own timing.
- Email on every plan; SMS and WhatsApp on Gold and Premium.
- Still open once it's overdue? A manager is told. Your clients are never contacted.
Managers & teams
Everyone working from the same picture.
No chasing individual team members for updates — the status of every deadline is already there.
A clear view for managers
See what needs attention across the firm without asking around.
- Active, due this week, overdue and at risk — counted at a glance, one click from the list behind each.
- Filter by caseworker to see where the pressure is.
The right access for each person
One fee earner or several on a matter — responsibility and status stay easy to follow.
- Owner, Admin and Member roles, with reports, screens and team access switched on person by person.
- Questions and feature requests go to a person on our team, from inside the app.
Reporting
Understand what is happening across your workload.
Review deadline activity, completion and outstanding work without having to dig through individual matters.
- Filter by date, caseworker, status and channel.
- Download it as a spreadsheet — reminders, overdue and completed work on separate sheets.
| Deadline | Channel | Status |
|---|---|---|
| Smith v Jones — Defence | Confirmed | |
| Patel adoption — Filing | SMS | Confirmed |
| Okafor probate — Accounts | Escalated |
Audit trail
Keep a clear record of deadline activity.
When someone asks how a deadline was handled, the answer is already there.
What was scheduled
Every deadline, its owner and the reminders planned for it.
What needed attention
Which reminders went out, to whom and when — and any escalation.
What happened
Whether it was completed or went overdue — ready to download as a spreadsheet.